Privacy Policy

This privacy policy applies between you, the User of this Website and Home Of Hydroponics Ltd, the owner and provider of this Website. Home Of Hydroponics Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions

Please read this privacy policy carefully

Definitions and Interpretation

1.       In this privacy policy, the following definitions are used:

Data - Collectively all information that you submit to Home Of Hydroponics Ltd via the Website. This definition incorporates where applicable, the definitions provided in the Data Protection Laws

Cookies - A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain feature of the Website. Details of the cookies used by this Website are set out in the clause below “Cookies”

Data Protection Laws - Any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR and any national implementing laws, regulation and secondary legislation, for as long as the GDPR is effective in the UK

GDPR - The General Data Protection Regulation (EU) 2016/679

Home of Hydroponics Ltd, we or us - Home of Hydroponics Ltd, a company incorporated in England and Wales with registered number 12708768 whose registered office is at Kemp House, 160 City Road, London, Essex, EC1V 2NX

UK and EU Cookie Law - The Privacy and Electronic Communications (EC Directive Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (amendment) Regulations 2011

User or you - Any third party the accesses the Website and is not either (i) employed by Home of Hydroponics Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Home of Hydroponics Ltd and accessing the Website in connection with the provision of such services.

Website - The website that you are currently using, www.homeofhydroponics.co.uk, and any sub-domains of this site.

2.       In this privacy policy, unless the context requires a different interpretation:

a.       The singular includes the plural and vice versa;

b.       References to sub-classes, clauses, schedules and appendices are to sub-clauses, schedules or appendices of this privacy policy.

c.        A reference to a person includes firms, companies, government entities, trusts and partnerships

d.       “including” is understood to mean “including without limitation”

e.       Reference to any statutory provision includes and modification or amendment of it

f.         The headings and sub-headings do not form part of this privacy policy

Scope of this privacy policy

3.       This privacy policy applied only to the actions of Home Of Hydroponics Ltd and Users with response to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social medial websites.

4.       For the purposes of the applicable Data Protection Laws, Home of Hydroponics Ltd is the “data controller”. This means that Home of Hydroponics Ltd determines the purposes for which, and the manner in which, your Data is processed.

Data collected

5.       We may collect the following Data, which includes personal Data, from you:

a.       A name

b.       Contact information such as email addresses and telephone numbers

In each case, in accordance with this privacy policy.

How we collect Data

6.       We collect Data in the following ways

a.       Data is given to us by you

b.       Data is received from other sources

c.        Data is collected automatically

Data that is given to us by you

7.       Home of Hydroponics Ltd will collect your Data in a number of ways, for example:

a.       When you contact us through the Website, by telephone, post, e-mail or through any other means

b.       When you make payments to use, through this Website or otherwise

c.       When you elect to receive marketing communications from us

d.       When you use our services

In each case, in accordance with this privacy policy

Data that is received from publicly available third parties sources

8.       We may receive Data about you from the following publicly available third party sources

a.       Twitter

b.       Facebook

Data that is collected automatically

9.       To the extend that you access the Website, we will collect your Data automatically, for example:

a.       We automatically collect some information about your visit to the Website. This information helps use or make improvements to the Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content

b.       We will collect your Data automatically via Cookies, in line with the Cookie settings on your browser. For more information about Cookies, and how we use the on the Website, see the section below, headed “Cookies”.

Our use of Data

10.   Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

a.       Internal record keeping

b.       Improvement of our products/services

c.       Transmission by email of marketing materials that may be of interest to you

d.       Contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website

In each case, in accordance with this privacy policy.

11.   We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below)

12.   For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in

a.       Soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contract us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.

b.       For other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box or signing up to a newsletter.

c.       If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how we withdraw your consent, see the section headed “Your rights” below.

Who we share Data with

13.   We may share your Data with the following groups of people for the following reasons

a.       Our employees, agents and/or professional advisors – for the purpose of managing and dispatching orders or communicating with you, our customer.

b.       Third part payment providers who process payments made over the Website – to enable the safe and secure processing of payments and refunds through a third party provider, for example Swipe and PayPal.

c.       Relevant authorities- to facilitate the protection of crime or the collection of taxes or duties

In each case in accordance with this privacy policy

Data retention

14.   Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfill the purposes outlined in this privacy policy or until you request that the Data be deleted.

15.   Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

16.   You have the following rights in relation to your Data:

a.       Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

b.       Right to correct – the right ot have your Data rectified if it is inaccurate or incomplete

c.       Right to erase – the right to request that we delete or remove your Data from our systems.

d.       Right to restrict our use of tour Data – the right to “block” us from using your Data or limit the way in which we can use it.

e.       Right to data portability – the right to request that we move, copy, or transfer your Date.

f.        Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

17.   To make enquiries, exercise any of your rights set our above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us.

18.   If you are not satisfied with the way a complain you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found at their website at https://ico.org.uk/.

19.   It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it

Links to other websites

20.   This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy of statement of other websites prior to using them.

Changes of business ownership and control

21.   Home of Hydroponics Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Home Of Hydroponics Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which is was originally supplied to us.

22.   We many also disclose Data to a prospective purchaser of our business or any part of it.

23.   In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

24.   This Website may place and access certain Cookies on your computer. Home of Hydroponics Ltd uses Cookies to improve your experience of using the Website and to improve our range of products. Home of Hydroponics Ltd has carefully chose these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

25.   All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

26.   Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Home Of Hydroponics Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

27.   This Website may place the following Cookies

a.   Strictly Necessary Cookies - These are Cookies that are required for the operation of our website. They include, for example, Cookies that enable you to log into secure areas of our website, use a shopping card or make use of e-billing services.

a.   Analytical / performance Cookies - They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, helping users to find the content they are looking for.

28.   You can find a full list of Cookies that we use at https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses.

29.   You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

30.   You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

31.   You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, bot not limited to, personalisation setting.

32.   It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

33.   For the information generally on Cookies, including how to disable the,, please refer to aboutcookies.org. You will also find details on how to delete Cookies from your computer.

General

34.   You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

35.   Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

36.   This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

37.   Home Of Hydroponics Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

38.   You may contact Home Of Hydroponics by email. Contact Us.